We sanitize our units before and after each rental for your safety as well as ours.
Frequently Asked Questions
Are deposits required to reserve a rental item?
50$ deposit is required to reserve all rentals. Remainder payment due upon set-up. Once set-up is complete balance is due in full and NO REFUND will be given.
What if we damage equipment during rental?
Any damages to the unit, such as cuts in the material, discoloration, or silly string will result in total repair cost. Silly string, baby oil, and any other addition to the unit besides water will result in a cleaning fee of $100. These additives will damage the unit. Normal wear will not incur damage fees. Ensure you inform us ASAP of any damages.
Is delivery and setup included in the price?
Local delivery and setup is included in the price. A delivery fee may be accessed due to travel distance. Ask about delivery for your area when you call to reserve your unit. Prices do not include taxes. Taxes will be added for final price.
What is the cancellation policy?
Cancellation within 5 days of rental will result in a 50$ cancellation fee for any reason excluding inclement weather under the following conditions:
Inclement weather cancellations are based on a 60% chance or higher of rain or storms, forecasted the day before the rental by local weather station.
Cancellations made before 5 days of the rental will result in a raincheck for the deposit good for up to 90 days.
South Georgia Bounce LLC reserves the right to cancel any rental due to unsafe conditions at any time. Deposits will be returned for any rental cancelled by us due to unsafe conditions. South Georgia Bounce LLC shall not be held liable for any loss of use, or inconvenience for any reason including but not limited to rain, inclement weather, or power outages
Do I have to sign a waiver or a contract?
Yes, a signed contract and waiver is required for all rentals.
Can I move the unit after setup?
After set-up is completed by South Georgia Bounce LLC it is not to be moved for any reason. If we have to move the set-up to a different location a $300 fee will be charged.
What are the power and water requirements for the rental?
Power outlets must be available. Some units require 2 outlets to operate two separate blowers. We will provide a 100ft extension cord for each required blower. Water supply must be available for wet slides. Customers water hose must reach the inflatable unit. We do not supply water hoses.